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The executing specialist on site was very friendly and accommodating!
However, the work on the skirting boards was sometimes very bad. The work group leader made himself an on-site picture after our request and was unfortunately only looking for excuses. Also incredibly unfriendly in tone and handling!
The skirting boards are partly massive and the corners are "razor sharp" - our 10 month old daughter (crawling age) has cut her lips slightly. This is the only reason why we became aware of the many mistakes.
We were offered to grind the edges - nothing more!
We would have expected that the skirting boards would be adjusted again where they did not fit so that they were flush with the door frame. Plus, he didn't even bother looking at other inconsistencies. Searching for excuses for every obvious mistake.
After we announced that we would ask another specialist for an assessment in addition to these obvious excuses, Pflegehart AG consulted the administrator directly in order to forestall a possible complaint from us. According to the working group leader, Pflegehart AG will not do anything without an order from the administration. In the meantime we have put a silicone mass over the edges so that there are no more injuries.
Meanwhile completely turned off and refer us to the administration.
Absolutely no recommendation from my side!
Pictures say more than words, but these are just a few examples.
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Just perfect !!!!
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